Core Services:

Commercial Property

Our adjusters handle a wide range of losses caused by a variety of insured perils. Whether the claim involves a simple retail store or a complex manufacturing operation, clients can depend on us to provide a thorough and efficient investigation and quantification of the loss.

Investigative Issues:

• Determination of suspicious losses
• Securing the loss scene
• Preservation of evidence
• Appointment of specialist engineers and investigators
• Analysis of policy coverage
• Engage specialist legal counsel on complex coverage issues
• Review subrogation potential

Loss Quantification:

• Preparation of building damage scope of repairs
• Preparation of detailed site sketches
• Auditing of contractors estimates and invoices
• Verification of stock and equipment losses
• Quantification of Business Interruption Losses
• Verification of compliance with co-insurance requirements

Personal Property

With their many years of experience, our adjusters provide clients with a high level of personal service in the area of personal property claims.  We handle the following types of contents and building losses:

Investigative Issues:

• Mobile homes
• Single apartment owners
• Attached dwellings
• Detached private dwellings
• Attached and high rise strata buildings
• Apartment complexes

We also respond to Insurers on the following:

• Case-by-case full handling assignments
• Specified task assignments
• Portfolio accounts with specified limits of authority
• Portfolio accounts with specified limits of authority and trust account management

At KA we investigate each loss carefully to ensure coverage under the policy. These investigations are similar to those undertaken on commercial losses and are often just as detailed. We take extra care on contents losses to ensure that claim costs are contained. Our adjusters audit replacement quotations to ensure that recommendations are based on likekind and quality items. Through online research, we investigate manufacturers’ and retailers’ pricing to ensure that replacement quotations are fair and accurate.